Privacy Policy

Last updated: 29.09.2026

At ChinaGatePro, your privacy is our priority. We are committed to protecting your personal information and ensuring transparency about how we collect, use, and safeguard your data. This Privacy Policy explains our practices regarding your information when you visit our website, use our services, or engage with our digital solutions.

By contacting us via website contact forms, direct email communications, instant messengers, social networks, postal and courier services, or any other communication channel, you agree to this Privacy Policy. You confirm that you have all necessary rights to use and share any provided details, materials, or files, and that they do not contain unlawful, prohibited, or harmful content.

1. Information we collect

We collect information to provide better services and enhance your experience. The types of information we may collect include:

  • Personal information (e.g., name, email address, phone number) — provided when submitting contact requests or subscribing to newsletters.

  • Project information — details, materials, files (including, but not limited to texts, graphics, documents, archives, or audio/video content), and physical samples you share with us regarding your brand, business, or project requirements via website contact forms, direct email communications, instant messengers, social networks, postal and courier services, or any other communication channel.

  • Usage data — such as IP address, browser type, pages visited, and time spent on the site (collected automatically via cookies or analytics tools).

2. How we use your information

We use the information we collect to:

  • Respond to your inquiries or project requests

  • Provide and improve our services

  • Communicate important updates or offers

  • Analyse website performance and user behaviour

  • Ensure legal compliance and prevent misuse

3. Sharing your information

We do not sell or trade your personal data. We may share your information with:

  • Trusted third-party service providers (e.g., hosting, analytics, CRM tools) who assist in operating our business

  • Law enforcement or government agencies if required by law

All third-party services comply with applicable data protection laws.

4. Cookies & tracking technologies

Our website uses cookies and similar technologies to enhance user experience and gather usage statistics. Detailed information about the specific cookies we use, their purpose, retention periods, and third-party providers is available via our Cookie Banner and interactive Cookie Declaration on this page. You can manage or withdraw your consent at any time directly through our Consent Management Tool or by adjusting your preferences on this page. You can also manage or disable cookies in your browser settings.

5. Data security

We implement appropriate technical and organizational measures to safeguard your personal data from unauthorized access, alteration, or disclosure.

6. Your rights

You have the right to:

  • Access or update your personal information

  • Request the deletion of your data

  • Withdraw consent or opt out of communications

7. Data retention and deletion

We retain your personal information and project data only for as long as necessary to fulfill the purposes for which it was collected, including, but not limited to, responding to your inquiries, providing our services to you, managing our business relationship, or to comply with applicable law.

You have the right to request the deletion of your personal information and submitted project data at any time. Upon receiving your request, we will delete your information from our systems if:

  • our active business engagements or contractual obligations with you have been completed, or such data is not necessary or is no longer necessary for our business operations, business engagement, or contractual obligations; and

  • retaining such data is not required or is no longer required by law.

8. Third-party links

Our website may contain links to third-party websites. We are not responsible for their content or privacy practices. We encourage you to review their privacy policies before sharing any data.

9. Changes to this policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date. We recommend checking back periodically to stay informed.

10. Contact information

If you have any questions about this Privacy Policy or how we handle your data, please contact us at contact@chinagatepro.com.